USE CODE "FIRST10" FOR 10% OFF YOUR FIRST ORDER! | SAME DAY DELIVERY FOR ORDERS PLACED BEFORE 5PM

Frequently Asked Questions

1. Order Information:

We are open Sunday to Thursday10AM-1PM and 5PM-10PM. On Fridays we are open 5PM-10PM

You can place an order through our website or contact us via WhatsApp on +966555216881. You may also visit us in store.

As mentioned on our product details page, we strive to ensure that the flower arrangement you receive resembles the photo as closely as possible, as we work with fresh seasonal flowers that might vary in color, size and availability. If a flower shown in the arrangement is unavailable for any reason, we will be sure to substitute it with a similar flower of the same or higher monetary value while keeping true to the original design.

Flowers should last 3-7 days after receiving them with proper care. Each of our floral arrangements come with flower care instructions that will guide you through the steps to ensure the longest lifespan of your floral blooms.

Yes, this is our return policy.

If you would like to cancel or reschedule your order, please contact us via WhatsApp. Please note, cancellations and modifications are not possible less than 6 hours before the requested pickup/delivery time.

2. Delivery Information:

Yes, we offer same day deliveries. Please note the order cut off time for same day delivery is 5PM. Orders for pickup will be ready two hours within business hours after the order confirmation has been received.

If you would like your order delivered to an area outside of central Jeddah, please contact us via WhatsApp or Email to place your order and please note that a delivery fee will be applied depending on the delivery location

If your order contains items which you would like delivered to separate addresses, please contact us via WhatsApp to arrange for this to be done.

Your order will be delivered within the time slot selected. Our time slots are shown below;

Saturday- Thursday 

11AM-1PM

6PM-8PM

8PM-10PM

 

Friday 

6PM- 8PM

8PM-10PM

3. Event Information:

Yes, our skilled florists are qualified to work on engagements, weddings, birthdays and special events. To better assist you with your event please contact us via WhatsApp +966555216881 or Email

Our team can create beautiful flower arrangements and installations for the following events as examples:

– Baby Showers

– Engagement Parties

– Birthdays

– Private Dinners

– corporate events such as boutique events, weekly flower arrangements for a boutique or office

– Baby Receptions at a hospital

– Weddings

The cost will depend on the size of the event and flowers used, once we have a consultation with the client to gather the necessary event information, we will provide the client with a quotation before confirming the event.